Extended Stay America - San Jose - Downtown37.3643, -121.9114
ex. Homestead Village - San Jose Airport
Extended Stay America - San Jose - Downtown is a great place to stay in San Jose.
The property provides an access to Gish Station (1) tram stop, which is 150 meters away.
Heritage Rose Garden is located 2.3 km from the property and Japantown (San Jose) is just about 2.3 km away.
The nearest tram stop is within a 5-minute walk of the venue.
The rooms in Extended Stay America San Jose - Downtown come with LCD TV, pay TV, a dining area, a dressing room and an iron with ironing board. Bathrooms feature a bathtub, a shower and free toiletries.
Eat & Drink
The bar Jade Cathay awaits guests with a selection of Chinese and Japanese dishes.
Guests can take advantage of laundry, ironing service and wake up service.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2012. Number of rooms: 152.
On-site car park
Late check-in/ -out
Coffee/Tea in lobby
- Wake up service
- Continental breakfast
- Coffee/Tea in lobby
- Free breakfast
- Children's play area
Spa & Leisure
- BBQ facilities
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
- Bath/ Shower
- Hair dryer
- Free toiletries
- Cookware/ Kitchen utensils
- Flat-screen TV
- Carpeted floor
Rooms and availability
2 Queen-size beds
1 Double bed or 1 Queen-size bed1 Double bed or 1 Queen-size bed, 1 King-size bed
- City landmarks
Rating by category:
Price and location.
Desk staff rude. Broken bedside lamp didn't get fixed on request for 2 days. Staff entering room even though the do not disturb sign on the door.
A single staff member on duty made life a bit complicated.
24 hr coffee. you can borrow any kitchen ware like toaster, plate. because this hotel are equipped with kitchen and middle size refrig. Near light rail Gish station.
house keeping once/ week. fee is expensive than its quality and service.
Poorly maintained hotel. Staff not very knowledgeable. Locks on hotel room doors inadequate. Bed extremely uncomfortable just sleeping on Springs. Bathroom questionable. Carpet yuck. Smell of marijuana throughout hotel. People standing outside entrance & smoking later at night made me feel uncomfortable. Questionable clientele made me nervous. Staff more concerned with my ring rather than customer service. Would NEVER stay here again.
Good location, great front desk staff. Room very clean & the staff accommodated my request. I'm sorry I can't remember their names but it was Sunday mid to late evening, thank you girls you both were helpful and very informative.
There only good thing about this hotel is that is was within walking distance of my office.
It is not downtown as stated - that's a 20 minute walk. "Breakfast" consists of coffee, granola bars and packaged oatmeal. There is no place to actually eat it, so you have to take it back up to your room. In the 4 days I stayed there, I didn't receive clean towels or get the trash taken out once. Another customer requested clean towels at the front desk, and was told to bring down his dirty towels in exchange. The front desk staff - Juliette- has an attitude and should not be in customer service. The GM didn't return my call when I requested to speak to him about issues. The room was filthy. There was hair in the sink, and not just a little. The bathroom light didn't always work, and it didn't get repaired during out stay. I will NEVER stay at this hotel again.
There were too many people with drugs and homeless people
The staff was very friendly and the complimentary breakfast was ok maybe more options.
There were broken fixtures. The shower wasnt cleaned properly found hairs in the tub. Need a staff member at night(night auditor), people were up late wanting to ask qiestions or get room supplies.
Bed was super comfortable
Only thing available was shampoo and soap. Other places offer conditioner lotions etc.
Requirement to sort our own problems when hotel equipment failed
The breakfast was terrible. I had to lug my bags to three different rooms to walk into a clean room.
Very helpful staff enjoyed my stay. Facilities a Little old but ok use of fridge and microwave
staff were really friendly
everytime either muffins/pancake were there in bfast which was pathetic
The bed was quite comfortable once I got to my room. The property was quiet.
Room was not ready when I arrived at midnight...had to wait. No coffee or muffins at 7:15am...no coffee at 8:15am. I was charged for an additional day I did not stay and motel does not want to fully credit the amount back. I look for ESA when I travel, but will no longer stay there after my experience here!
Decent place to stay. Price was outrageous but I was there during the superbowl so I'm sure that was why.
First night staff said there were no extra pillows (really?....) staff the 2nd night found a pillow. Breakfast included consisted of muffins and coffee :(